With regards the Norwich Branch. Rarely have I had to deal with such an incompetent company all round. The insurance company got them to call me with regards to a sewage leak that needed clearance. It took them a long time to get round to ringing and the staff member was unhelpful with regards to the timings of when they could come. The guys arrived a few days after (so I had cleaned most of it before they arrived). They were made aware that someone was coming to sanitise after. (her attitude made me realise they weren't a company I would want to deal with myself). But they only managed to lift half of the lino as they didn't have the right equipment with them to lift it. (Although the little chunks they left were easily lifted by the foot of the guy who came to sanitise.) One week later they have just completed the task but not left in any condition to have the new flooring put down at all.Even our insurance company are appalled by the service from the Norwich branch they had only used other branches before
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Full service restoration services from water, fire, smoke, odor damage.
