One of the worst customer experiences we have ever had.Order 00025166 (placed 30 November) was mishandled from start to finish: three failed delivery promises, incomplete shipments on 2 and 3 December, and then false "guaranteed" delivery dates on 5 and 6 December - none of which happened. Not a single proactive update, no explanation, no accountability.Because of RainClear's misinformation, we wasted paid labour and a booked plumber on multiple days, resulting in hundreds of pounds in losses and serious project delays.This level of unreliability and lack of professionalism is unacceptable. We will not be using this company again and strongly advise others to avoid relying on their "next day delivery" claims.
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Rainclear, one of the UK’s first stockists of metal rainwater products.
We’re probably the friendliest, most responsive and best-stocked specialist of metal roofline, rainwater, drainage and architectural ranges.
Don’t take our word for it! Give us a call and see for yourself.
Ask us for free material samples, or tell us about your project and we’ll give you an itemised, budget-friendly breakdown of exactly what you’ll need.
Since our foundation in 2005, we’ve poured over 30+ years of experience working with cast iron, aluminium, copper, zinc and steel, consulting closely with clients to make best-fit material and installation recommendations that bring lasting project mileage.See more
