I'm beyond frustrated. The issues with the service persist. Their app and website fail to recognize my sort code, preventing me from updating my nominated bank account. My chat inquiries have gone unanswered for days. When I called, one representative disconnected me, and another provided an overly complicated process just to change basic account details. The problem remains unresolved. This experience has been dreadful from start to finish, and I cannot trust this service with my savings again.
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