After being a RAIZ/ACORNS customer for over 10 years, I find the RAIZ rewards program process frustrating and lengthy. DO NOT BOOK ACCOMMODATION through RAIZ Rewards, if you book in good faith through the app you'll be disappointed and the whole process leaves a bad taste. I have accumulated over $500 IN RAIZ Rewards however to achieve this it has required me to follow up with the RAIZ support team, who are actually very good to deal with. Quite often the property you book with may cancel your reward. Meaning a lot of twoing and frowing with booking agents booking.com and wotif, then supplying evidence to the support team, often to no avail. I have had no issues with other RAIZ Rewards providers other than booking.com and wotif. It's a terrible shame as RAIZ in general is a fantastic platform and product, except for the RAIZ rewards program
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