I used the raiz app to roll over my super, they lost my entire super balance for 3 months while the market was on fire, then finally located it after many back and forth emails, and sent it back to the original fund which was performing horribly (spaceship) instead of the new one as agreed (rest). It lost a further 2% in the 3 days it took to re-extract it. After months of emails to sort the mess out, raiz said they would look into compensating me for lost gains. Then I never heard another peep from raiz, nothing ever again.
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Raiz automatically invests your spare change. Our mobile-first investment platform enables commission free investing, portfolio management with automatic rebalancing and dividend reinvestment, and real-time account monitoring.
