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rakuten.tv

rakuten.tv

3.5
3.5 Based on 228 reviews

Rakuten TV is a video-on-demand streaming service that offers a wide selection of movies and TV shows to rent or purchase online. In addition to its rental and purchase options, Rakuten TV also offers FAST Channels and a free section with a rotating selec...

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Average Rating

3.5

/
5

228 Reviews

5 Star
58%
4 Star
4%
3 Star
1%
2 Star
5%
1 Star
33%
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All Reviews

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Review Time

Ilaria Fontana
Great experience overall

I had a positive experience overall.

5
Date of experience: Dec 09, 2025
Joshua
Convenient access and great variety

Convenient access with a wide range of options to enjoy.

5
Date of experience: Dec 09, 2025
WB
Great support after my oversight!

I rented a film and, regrettably, I overlooked the 48-hour viewing limit. I managed to watch half but couldn't finish it. This was my mistake, yet the support team generously provided me with a free rental code to complete the film. Outstanding customer service!

5
Date of experience: Dec 08, 2025
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Quick and easy film discovery

I appreciate how quickly I can find films to watch for free or rent, and the quality of both the picture and sound is excellent.

5
Date of experience: Dec 07, 2025
Canute Wright
Outstanding customer care

I rented a film but missed the 48-hour viewing window. I only managed to watch half, which was my mistake. However, the customer service team kindly provided a free rental code to finish the film. Outstanding service.

5
Date of experience: Dec 05, 2025
KS
Remarkable customer assistance

I was genuinely impressed with the support I received. The response to my inquiry was swift and very useful. It’s reassuring to know that issues can be resolved. The only drawback is that some films I want to see aren't available.

5
Date of experience: Dec 05, 2025
CP
Prompt and helpful support

The support I received was remarkably fast and very helpful.

5
Date of experience: Dec 04, 2025
Diane Anderson
Quick response even late at night

Received almost an immediate response late at night - they resolved my issue too. What fantastic customer service! :)

5
Date of experience: Dec 01, 2025
Jill Taylor
Deciding on a film was the toughest part

The most challenging aspect of my experience was choosing which film to watch. Once I decided, accessing it was quite easy.

5
Date of experience: Nov 26, 2025
ninju3736
Rapid response and effective resolution

I received an extremely fast reply and resolution to my issue. Very helpful, excellent service.

5
Date of experience: Nov 26, 2025
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Business Details

  • Rakuten TV is a video-on-demand streaming service that offers a wide selection of movies and TV shows to rent or purchase online. In addition to its rental and purchase options, Rakuten TV also offers FAST Channels and a free section with a rotating selection of movies and TV shows that are ad-supported. The service is available on a variety of devices, including smart TVs, gaming consoles, and mobile devices.See more

  • email help@rakuten.tv
  • language https://rakuten.tv

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