This company refuses to cancel orders even if they haven’t been processed or shipped. I tried to cancel an order ten minutes after placing it due to mistakenly ordering the wrong item. I think that is a rigid and ridiculous policy. The worst part is they have a section on their website where you can request to cancel the order by texting a number, only for them to send you a text saying they can’t. What a pointless feature and process. I’m hesitant to order from them in the future.
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R+Co is a collective of some of the most forward-thinking, rule-bending hairstylists in the business. We are a think tank of top editorial and salon stylists and educators—with a combined century of hairdressing knowledge and experience—and we make sur...
