I don’t normally take the time to leave reviews, but this visit genuinely deserved one.
I’ve been coming to Randox Health for blood tests and what keeps me coming back isn’t just the quality of the service — it’s the people delivering it. Samkeliso in particular is wonderful. She remembered details about me and my family from previous visits, greeted me like a familiar face, and made the whole experience feel personal rather than transactional. In a clinical setting, that kind of attention to detail is rare and it makes a real difference.
The reception staff were equally warm and welcoming — friendly from the moment you walk in, which instantly puts you at ease.
It’s easy to feel like just another appointment on a list, but the team here — and Samkeliso especially — have a way of making you feel seen and cared for. That’s the kind of customer service that’s genuinely hard to find.
Highly recommend!
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