Absolutely shocking service from the back office side of things! (Clearly based in India). I tried communicating with the Randstad Onboarding team but was getting nowhere! I recieved a call after 10 days of sending numerous emails, making countless phonecalls (with no reply, just rings out and eventually some promises of ' leaving the message for the relevant person ' to call me back) to different colleagues within the team and leaving a few voicemails, no response whatsoever! I could go on but I think you get the jist. The team on site were great however limited to what they could actually do which simply meant I had no choice but to wait for a miracle for Randstad to get back to me! Please employee people who're actually capable of doing their job and not sitting around twidling their thumbs! By far the most stressful onboarding process I've ever had to go through.
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