We arranged the service a week ahead of our open house, and they arrived punctually. However, we weren't informed that the inspection would include extensive photos of our property, both inside and outside. This left us unable to remove our items and clutter, leading to unflattering images. After receiving the report, I contacted them to request a reshoot, but they initially refused. After further discussion, they agreed but mentioned a fee of about $300. They said the inspector was nearby and would return, including a new inspection. Unfortunately, just two days before our open house, they canceled, citing the need for certification of any changes. It's frustrating how the experience can vary based on who you reach at the call center.
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Here at Rapid, we help take the stress out of the purchasing process by making sure you are not investing in something which could potentially cost you thousands down the line. We provide a detailed, simple to read report along with a 24-hour turnaround guaranteed. Team members are available 7 days a week to answer any questions and get your inspection booked in hassle free!See more
