Review Time
We scheduled the service a week in advance of our open house, and they were punctual. However, we were not informed that the inspection would involve extensive photos of our property, including both rooms and exterior views. This left us unable to clear away our belongings, resulting in unflattering images. After receiving the report, I reached out to request a reshoot, but they initially declined. Upon further conversation, they agreed but mentioned a fee of around $300. They indicated that the inspector was nearby and would return, including a new inspection. Unfortunately, just two days before our open house, they canceled, citing the need for certification of any changes. It's frustrating how the experience can vary depending on who you speak to at the call center.
We arranged the service a week ahead of our open house, and they arrived punctually. However, we weren't informed that the inspection would include extensive photos of our property, both inside and outside. This left us unable to remove our items and clutter, leading to unflattering images. After receiving the report, I contacted them to request a reshoot, but they initially refused. After further discussion, they agreed but mentioned a fee of about $300. They said the inspector was nearby and would return, including a new inspection. Unfortunately, just two days before our open house, they canceled, citing the need for certification of any changes. It's frustrating how the experience can vary based on who you reach at the call center.
This is the second time we've used the service for a handover inspection. They are reasonably priced, friendly, and easy to organize. The report was delivered the same day, and the inspector clarified everything I didn't understand. Highly recommend their services.
An excellent company to work with. The building inspector was thorough and friendly, guiding us through the property and highlighting the issues. The company was respectful and prompt, making the process easy. I would recommend their services.
The inspector demonstrated professionalism and thoroughness during the house inspection. I also appreciate the quick response to my initial quote request. From start to finish, the entire experience was flawless! I highly recommend this company.
Booking was incredibly easy, and I was able to contact the inspector after the inspection to clarify some items on the report, which he was happy to assist with. The team involved in the booking process was also very helpful! Overall, amazing service! Highly recommend!
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Here at Rapid, we help take the stress out of the purchasing process by making sure you are not investing in something which could potentially cost you thousands down the line. We provide a detailed, simple to read report along with a 24-hour turnaround guaranteed. Team members are available 7 days a week to answer any questions and get your inspection booked in hassle free!See more
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