We scheduled the service a week in advance of our open house, and they were punctual. However, we were not informed that the inspection would involve extensive photos of our property, including both rooms and exterior views. This left us unable to clear away our belongings, resulting in unflattering images. After receiving the report, I reached out to request a reshoot, but they initially declined. Upon further conversation, they agreed but mentioned a fee of around $300. They indicated that the inspector was nearby and would return, including a new inspection. Unfortunately, just two days before our open house, they canceled, citing the need for certification of any changes. It's frustrating how the experience can vary depending on who you speak to at the call center.
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Here at Rapid, we help take the stress out of the purchasing process by making sure you are not investing in something which could potentially cost you thousands down the line. We provide a detailed, simple to read report along with a 24-hour turnaround guaranteed. Team members are available 7 days a week to answer any questions and get your inspection booked in hassle free!See more
