Our surgery implemented this system yesterday. I was able to book a routine appointment for myself and my daughter without any issues. There was a minor hiccup when I tried to book an additional specialist appointment with another doctor, as it wanted to send me to triage instead of offering an appointment. I didn't submit it because the questions asked didn't align with my needs. So, I called the surgery, and they booked it for me. Everything went well, and I have the appointments I needed.
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