To begin with, the wording in this box feels like medical gaslighting. "What went wrong this time?" This system is a complete disaster! I need to see a doctor, yet I've been told to wait 1 to 2 days for a response! I've been dealing with this issue for nearly 4 weeks! People are going to be severely neglected with such a flawed system in place! It continually directs everyone to emergency services, which are already overwhelmed and will now face an influx of individuals who simply need to see their general practitioner, but your system is turning that into a nightmare!
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