Avoid this provider - they are still in the testing phase of their system and struggling with staffing. Support and customer service can take weeks to respond to critical issues. During the transition to their new system, the engineering team left migrated backups and duplicate files, leading to multiple failures of our site due to their file system limitations. It feels like a bait and switch. They now host staging sites on production, which is a risky practice for mission-critical operations. While their support team tries to be helpful, they are often addressing basic mistakes stemming from infrastructure changes. If you need a reliable server with proper caching and support, it's best to look elsewhere. Their backend CDN causes issues for dynamic sites, and their security measures block essential functions. We are in the process of moving all our sites away from this provider. We've been patient, understanding they are new, but for simple hosting needs, there are more affordable and reliable options available.
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