Review Time
Avoid this provider - they are still in the testing phase of their system and struggling with staffing. Support and customer service can take weeks to respond to critical issues. During the transition to their new system, the engineering team left migrated backups and duplicate files, leading to multiple failures of our site due to their file system limitations. It feels like a bait and switch. They now host staging sites on production, which is a risky practice for mission-critical operations. While their support team tries to be helpful, they are often addressing basic mistakes stemming from infrastructure changes. If you need a reliable server with proper caching and support, it's best to look elsewhere. Their backend CDN causes issues for dynamic sites, and their security measures block essential functions. We are in the process of moving all our sites away from this provider. We've been patient, understanding they are new, but for simple hosting needs, there are more affordable and reliable options available.
Would give 0 if it would be possible. So very sad to see a company with clear vision and amazing mindset switch so fast.Been with Rapyd since their launch, my site was not even live yet but i still chose to support them by paying the full sub that would be suitable for a live site. Spent thousands of $$$ just so when i missed one payment once (bc i thought i lost my wallet so the card got frozen) they turned off my site after 4 (FOUR) days. Then when I switched to a different plan, they failed to migrate me. Been since monday and my site is still not up, support is opened with 4 (FOUR AGAIN) people who are literally just ignoring me.Ever since their mighty launch to V2, their service went downhill. Also paying 149 USD for 40 gigs of SSD is DIABOLICAL. You can literally get a server with 8 times more RAM, 20 (yes, TWENTY) times more SSD for HALF THE PRICE LMAO.All and all, Rapyd went from a great service with amazing support to bleak corporate giant who cashed in on bb customers with false promises only to backtrack on most of the promises in their V2 (cut most of the paid stuff so now you pay the same sub for even less, yay!)Also, Rapyd socials person, Im sorry, I know this is not your fault and I know you prolly have to reply to this, but I swear if I hear (we're sorry we're busy bc of the migration) yeah, i heard that on Monday (its sunday btw) when you promised to turn on my site, newsflash, what you did was copy-paste it just to break the site and make it completely useless.People, if you know someone around you who's at least a bit tech savvy, just get dedicated server and let them set it up, heck even paying someone to do it will be better at the very end, trust me!
⭐️⭐️⭐️⭐️⭐️Excellent hosting and support!I’m extremely happy with Rapyd Cloud — my website is quite heavy with BuddyBoss, LearnDash, and WooCommerce, but it runs lightning fast here! 🚀Their support team is outstanding, always quick to respond via live chat and very helpful with any questions. The built-in CDN and optimized performance make a huge difference.Highly recommended for anyone who wants a fast, reliable, and professional hosting provider!
Paid for premium hosting, yet the site goes down almost every day. Yesterday, the entire system was down for six hours, and at one point, support completely stopped responding.On another occasion, they put our homepage into maintenance mode without notifying us, and it took us a whole day to even realize it.I've lost over $15,000 because of the landing pages stoped working.While support is usually decent, the overall reliability is unacceptable for something mission critical. I would not recommend Rapyd.Never host your mission critical websites with Rapyd.
By the time I reach out to your team for support I'm usually very anxious and somewhat struggle with communication. I really appreciate Sachin's patience, clear communication, and dedication to solving problems as quickly and efficiently as possible!
This host has no idea what they are doing.Our clients have lost countless amounts of money (I stopped counting at $50,000.This platform has never worked, every single possible issue we could have run into, we ran into.Support is useless, they're working on so many cases at the same time that it'll take hours for a simple request. They'll say they're working on it every time you check in, but they're ignoring it.They've broken so many of our websites.They charge a premium cost, and give a cheap product.
Claim your business profile now and gain access to all features and respond to customer reviews.
