Sadly I have to write a warning review to please warn other animal lovers to not use Rase Vets, I have had a traumatic and difficult time when my cat was ill and do not want anyone else to go through the same thing. My cat is only 2 years old and is a rescue cat, she became very ill quickly over a weekend and I took her into Rase Vets on the Monday, they ran tests and said she was in kidney failure and very anaemic. They called me at 2am to say I needed to bring my other cat in to give her a blood transfusion- when I got there I couldn’t understand the Spanish vet at all, she spoke very little English but did tell me due to an error in stock taking they didn’t actually have a transfusion blood matching kit. My son ended up calling all the vets in the area and found one in Louth , drove over at about 3am, bought a kit from James Street Vets and brought it back to do the transfusion . They did nothing to sort it out and we had to organise it ourselves. Then they had an ‘expert’ read her scan which he said looked okay and didn’t explain her symptoms, my new vets have scanned her and said she has only one kidney and it’s very deformed, and she has a congenital kidney disease.They left her dehydrated, didn’t measure her fluids even though she was very ill and in kidney failure; became very difficult with me when I tried to get answers about what was going on and tried to ban me from visiting her. I have no doubt she would have died if I hadn’t kept checking up on her, and I had to Google everything they told me as each vet gave different advice and no-one seemed to know what was going on apart from a couple of very good vets we had on some of the shifts. The language issue is a real problem, there doesn’t seem to be a good handover between shifts and a few vets told me it is understaffed, unorganised and that in the hospital it can be‘chaos’ and on one night the vet nurse said it was’carnage’ in the hospital area. Not very reassuring to leave your very sick animal in that! I moved her to Wolds Vets and they have been amazing- a completely different experience and she is very well looked after and doing well now. Please do not trust your sick animals in this place.
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Small animal practices, also caring for horses. Includes locations, contacts and opening times of branches at Grimsby, Louth and Market Rasen.
