Buyer beware!!! They said my Garth Brooks concert tickets were transferred to my account and I would get an email from the seller to accept my tickets. That email never came so I contacted them. They resent the transfer email to a different e-mail address. Same thing- it never showed up. I asked for a refund because after two weeks of my tickets not showing up I think it is a scam and I don’t want to book travel for an event I don’t really have tickets for. They said since the seller sent them an email saying the tickets were transferred they are not obligated to give me a refund!! What? I thought you had a 100% guarantee??!! Apparently according to the chat representative I conversed with, this is for events that are officially cancelled and since they are a second party reseller they can’t give me a refund because I entered into an agreement with the seller and it’s not their problem. What a scam!!! I’ve been resending emails for two weeks and on the phone for 2 hours and have nothing to show for it. In the process of disputing with the credit card company and contacting the better business bureau. They also said they verify the sellers on their site so no of them would ever be so dishonest as to send a fake transfer email. Really? Check the BBB website and you will see other cases exactly like mine! Do yourself a favor and don’t buy tickets through this company as their “100%” guarantee is a joke!
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