I’m really happy with the bed overall — it’s a very cool design, feels almost like a small single bed, and my toddler loves it. The built-in light is a lovely touch, and it’s also surprisingly easy to assemble and disassemble, which is a big plus.
There were some delivery issues: I paid extra for delivery, but the order was split into two parcels and only one arrived initially, while the second wasn’t even scheduled. That part was frustrating.
However, I want to highlight the excellent support from Jean P. She replied within about half an hour, offered a refund for the inconvenience, and contacted the delivery company directly. Thanks to her help, the missing parcel arrived the very next day. The issue was handled quickly and professionally, which really made a difference.
Because of the delivery problems I’m not giving a full 5 stars, but the product itself is great and the customer service was genuinely impressive. I would definitely order again.
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Rathwood is an award-winning family run furniture store established in 1994. Located just outside of Tullow on the border of Carlow and Wicklow, Rathwood is only 1 hour from Dublin.
Our Children’s Events, Beauty Boutique, Maze of Ireland, Animal park, Forest walks, Woodlands Train, Play Centre and Restaurant are just some of the exciting and different activities that visitors can avail of when they visit Rathwood.
Formal Apology & Update
We sincerely apologise for the delays and limited communication in recent months. Earlier this year, the collapse of a key supplier disrupted our operations. We are pleased to confirm that we have secured a new strategic partnership with Paleo Group, strengthening our global supply chain and ensuring greater stability and service. As we mark over 30 years in business, we remain fully committed to restoring your trust and continuing to deliver the quality and reliability you expect from Rathwood.See more
