Initially I thought Rauva was exactly what I needed. 1 year in I so regret having set up my company with them and having used the app.Just some of the issues with the app:- for months we couldn’t issue invoices to clients due to a bug (terrible!)- for weeks I wasn’t able to access my accounting module at all- now it turns out that travelling abroad fully blocks access on the desktop app The amount of time I have spent troubleshooting with support… and new problems keep coming up and increasing The accounting quality was horrific and their „advice“ (changing every month btw) nearly costs me tens of thousands of euros if I wouldn’t have gotten an external tax attorney to check it. Be careful! Each meeting the accountants were contradicting themselves and came unprepared and like they don’t even know what I am doing. When I looked into adding PR consulting to my marketing services they said „yeah if you are adding a new line of service for a different target group you need to start another second company.“ that is BS and the confidence with which it’s delivered is dangerous!This caused me SO much stress and agitation. They might do basic accounting but they will not give you proper tax advisory from an attorney or even recommend that as an add-on service.The accountants are not informed how to reduce your taxes and it’s actually illegal for them to give you tax advice (you need a tax attorney for that). You might pay less for the accounting short-term but you will likely pay 5x long-term.I now have to pay a proper accounting firm to review all the work done by the various accounting firms at Rauva because I do not trust it at all.If their accounting is even 30% as unreliable and messy as their „consultations“ and app - I dread the corrections / reviews from the Portuguese government (which only happen 4 years after) I really wish this would work but after a year of stress and no visible improvements I have switched accountants and now will have to switch banks as wellI am glad though that finally the reviews are reflecting my experience and crowding out the fake reviews that led me into this mess!P.S. after a complaint I was moved to Census accounting and overall they are better than the other Rauva accountants but I still would not risk continuing with this
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Rauva is a dynamic Portuguese company that aims to democratize entrepreneurship and empower freelancers and SMEs through technology. Offering a comprehensive business super-app with integrated tools for finance management, payment services, invoicing, users can easily manage their finances and invoices through the app, with secure deposit safekeeping and certified invoicing capabilities offered through partnerships with trusted entities.
Running a business in Portugal hasn’t been easy. Until now. For entrepreneurs. By entrepreneurs.See more
