I run a Portuguese startup and cannot pay my payroll taxes through Rauva's system. Their international IBAN doesn't work with the Portuguese tax authority's payment system.When I contacted support, they suggested alternative payment methods. I tried them - they didn't work.THE RESULT: I'm now receiving fines from Autoridade Tributária because my payroll taxes remain unpaid. These fines are accumulating while Rauva remains unresponsive.SUPPORT RESPONSE: I've been waiting approximately one month for a meaningful response to this critical issue. Multiple messages sent. No solution provided.THE CORE ISSUE: A Portuguese business banking provider that cannot facilitate payroll tax payments is fundamentally broken. Meeting payroll obligations is legally required, and Rauva's system makes this impossible.If you're considering Rauva for your Portuguese business and plan to have employees, be aware you may not be able to pay your payroll taxes through their system, and their support may not help when problems arise.
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Rauva is a dynamic Portuguese company that aims to democratize entrepreneurship and empower freelancers and SMEs through technology. Offering a comprehensive business super-app with integrated tools for finance management, payment services, invoicing, users can easily manage their finances and invoices through the app, with secure deposit safekeeping and certified invoicing capabilities offered through partnerships with trusted entities.
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