I've been a customer for years. Recently, I ordered their Fudge blend after seeing great reviews on their website. However, no matter how I adjusted the grind, the coffee had a bitter taste. When I tried to leave a review, it didn't show up. They informed me they auto-delete negative reviews, and while they asked for my grind settings, they didn't respond when I raised concerns about their review process. It seems they don't welcome criticism! Unfortunately, I've decided to take my business elsewhere. Very unprofessional and they clearly don’t value loyal customers.
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FREE UK delivery on coffee orders over £25. Freshly roasted Speciality coffee beans for Espresso and Filter coffee machines, roasted fresh and ground to order. Green coffee beans for home roasting.
