The company failed to deliver my item for several days in a row, blaming the postal service and suggesting I 'find a safe place.' I explained multiple times that the postal service had delivered another parcel right before I received the notification about my order being undeliverable. Their responses felt patronizing and informal, which didn’t suit the situation. They also incorrectly claimed I would have to wait for my order to be returned for a refund, not understanding consumer law regarding delivery breaches. I never received my order, and the inadequate customer support only made matters worse.
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FREE UK delivery on coffee orders over £25. Freshly roasted Speciality coffee beans for Espresso and Filter coffee machines, roasted fresh and ground to order. Green coffee beans for home roasting.
