Extremely disappointed with my purchase. Ordered a necklace and pendant that arrived with shocking quality - the material feels cheap and nothing like what was described online. The item looks and feels completely fake.When I contacted customer service to raise these concerns, they were unhelpful and evasive. Most concerning of all, they refused to provide me with their UK registered company number when requested. This is a legal requirement for UK businesses under the Companies Act, and their refusal to provide this basic information raises serious red flags about their legitimacy.The combination of poor quality products and a customer service team that won't comply with basic UK legal requirements makes me question whether this is a genuine UK business at all.Would not recommend - save your money and shop elsewhere with a reputable retailer who stands behind their products and follows UK business regulations.Avoid at all costs.
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