AVOID: Sold a faulty car and now ignoring the lawI strongly advise anyone considering Rawdon Motors Ltd to stay away. My experience has been a masterclass in poor after-sales care and a total disregard for consumer law.The Fault: I noticed the coolant was low just days after picking up the car. I initially gave them the benefit of the doubt, assuming it was missed during the pre-sale service. However, within 3 weeks, the car was losing 1 litre of coolant every other day.Failed Repairs: I returned the car twice for them to rectify this. Both times they failed to fix the issue. Because there are no external leaks, this is a major internal engine fault.Breach of Law: Under the UK Consumer Rights Act 2015, I have the right to a refund for a faulty product. Despite sending multiple formal letters and emails, Rawdon Motors has completely stopped responding.Current Status: Their refusal to communicate has left me with no choice but to initiate a claim through my credit card provider to recover my money.
Claim your business profile now and gain access to all features and respond to customer reviews.
Rawdon Motors Limited is a used car dealer in Leeds stocking a wide range of second hand cars at great prices. Visit us today for affordable used cars in Yorkshire.
