Review Time
Purchase of 2020 Ford Fiesta Titanium October 2025. At first everything seemed fine, the service was great. I was happy with the car and the deal.
When I picked up the car and went to pay for it, I noticed an extra £107.25 had been added to the Sales Invoice. When I questioned this, I was told that they had already taxed the car for six months. Fast forward to January and imagine my surprise when we get a final notice from DVLA saying that the Car tax ran out in November and we needed to tax it straight away or face a possible £1000 fine! I have tried to contact them by email and phone several times and have so far had no reply. Be warned, avoid this garage.
Rawdon Motors promised to rectify the vehicle they sold to me. When they couldn’t they agreed to replace it but still haven’t. They tried to offer a poor PX value instead with me taking all the costs and them walking away with more profit. This is not the action of a good motor dealer.
Purchase of 2020 Ford Fiesta Titanium October 2025. At first everything seemed fine, the service was great. I was happy with the car and the deal.When I picked up the car and went to pay for it, I noticed an extra £107.25 had been added to the Sales Invoice. When I questioned this, I was told that they had already taxed the car for six months. Fast forward to January and imagine my surprise when we get a final notice from DVLA saying that the Car tax ran out in November and we needed to tax it straight away or face a possible £1000 fine! I have tried to contact them by email and phone several times and have so far had no reply. Be warned, avoid this garage.
I would like to give them 5 stars as things were moving forward really well till we took delivery.Before deliver needed new breaks and discs and master cylinder.When the car come, ssangyong rexton 7 seater 16 plate fresh 12 months mot and warranty, day of arrival agreed to be delivered free of charge from Leeds to Salisbury there was no back seat belts buckles so could not use the car as there is 7 of us.We agreed they would supply part as owner knows a guy and local mechanic to me to fix it at there exspense 4/5 days part arrived and wrong part but mechanic managed to fit it any way. Then the heating was not working only on full so owner of company said he will supply part as he knows a guy and get mechanic to fit. Part arrived and it worked for less than a few hours and then broke.now we can take it on a drive and noticed bad metal rattle from front wheels and shudder from steering wheel plus in high rain the water leaks through window at the rear not even 2 weeks ownership.Now when mechanic investigated it needed new drive shaft, wheel bearing, hub and other bits around area. Owner agreed to supply parts as he knows a guy and give to mechanic to fit.Now 6 weeks in and 2 weeks and 3 days from investigation and owner won't take my calls and garage says he is always out or at home or on holiday.They say they will get him to call be he don't so I have no choice but to raise a complaint with finance company as all this went wrong in the first two weeks.Such a shame had good feedback about these guys but clearly if somthing goes wrong your on your own.
AVOID: Sold a faulty car and now ignoring the lawI strongly advise anyone considering Rawdon Motors Ltd to stay away. My experience has been a masterclass in poor after-sales care and a total disregard for consumer law.The Fault: I noticed the coolant was low just days after picking up the car. I initially gave them the benefit of the doubt, assuming it was missed during the pre-sale service. However, within 3 weeks, the car was losing 1 litre of coolant every other day.Failed Repairs: I returned the car twice for them to rectify this. Both times they failed to fix the issue. Because there are no external leaks, this is a major internal engine fault.Breach of Law: Under the UK Consumer Rights Act 2015, I have the right to a refund for a faulty product. Despite sending multiple formal letters and emails, Rawdon Motors has completely stopped responding.Current Status: Their refusal to communicate has left me with no choice but to initiate a claim through my credit card provider to recover my money.
I bought a jaguar xf off mark and I have too say it was a pleasure from start too driving away. You couldn't ask for more help and pressure free. I recommend rawdon motors too any one and a few off my friends have purchased cars off them what a great experience
I have been in the motor trade for over 30 yrs so I know what is what, and the type of people the stigma it attracts. The car I bought was presented beautifully, mark (the owner) is cool and very professional at the same time, no pressure my new car is stunning 😍
Claim your business profile now and gain access to all features and respond to customer reviews.
Rawdon Motors Limited is a used car dealer in Leeds stocking a wide range of second hand cars at great prices. Visit us today for affordable used cars in Yorkshire.
northmotorcycle.co.uk
northside.co.uk
autoeurope.co.uk
store.inmotionworld.com
ariabikes.com
discountfloridacarhire.co.uk
dicklovett.co.uk
www.ivybridge-tyres.co.uk
hh-s.com
parkindigo.co.uk
