A screw holding the frame to the lens fell out in less than a month after purchasing. I submitted a warranty claim that was approved, but was told my model was no longer available — yet it's still listed for sale on the Ray-Ban website. Why won't they allow me to replace them with the exact same pair?
None of the alternative options they offered appealed to me, and they don't provide refunds. To make matters worse, they only give you 2 days to decide, with no way to reach Ray-Ban's support in time to explore other options.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ray Ban is the global leader in premium eyewear market and by far the best-selling eyewear brand in the world.
