raylo.com

4.2
4.2 Based on 141 reviews

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Shaun M
What went wrong? Where can I start? Well it says next day delivery, so I ordered in confidence becau

What went wrong? Where can I start? Well it says next day delivery, so I ordered in confidence because my laptop playing up, and I needed one for a huge photography job, for a wedding in just under a week. Everyday I was messaged by dpd to say they would deliver the next day and they didn't, it took a week, and I ended up ruining my clients day because it didn't turn up for a week, in the end I had to drive to the next village to chase down the driver, because once again I got the message sorry we missed you, when all the time I was here waiting and they didn't turn up? It was the worst experience of my life tbh, I lost so much time, sleep, and a £2500.00 job, not to mention my reputation because of the delivery company and their false promises. If I could give zero stars I would. I definitely do not recommend ordering if time sensitive, but if you have all the time in the world, fill your boots. So it was my first ever order with Raylo and definitely my last, unless they switch over to royal mail then I might consider using again. But unfortunately losing my reputation
my time and £2500.00 is going to be difficult to forget.

1
Date of experience: Jan 31, 2026

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