I made a deposit of $19 without intending to opt into any bonus, yet my deposit was automatically turned into a bonus balance. A representative from the support team confirmed in writing that if I canceled the bonus, my deposit would be returned to my actual balance. However, after canceling, my balance dropped to $0. Later, support claimed my deposit was lost due to wagering, which contradicts their previous written confirmation. This situation feels misleading and unjust. I have complete screenshots of all communications. I am seeking either the restoration of my original deposit or a clear written explanation from a supervisor. Please take a screenshot once this is posted.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Razed.com, our brand is made up of enthusiasts who have experienced the ups and downs of online gambling.
Our journey to create Razed.com, a dynamic online casino and sports betting platform, was inspired by the collective challenges we faced in searching for a cryptocurrency casino that was both dependable, rewarding and innovative with their games and offers.
At the heart of our business, we place players first, crafting Razed.com to cater specifically to the needs and desires of gamblers like ourselves.
Alongside this, we highly strive to continue to innovate entertaining games to give players the ultimate experience.
Ensuring that our players feel confident about their transactions has always been paramount. We set out to create a platform where the assurance of secure and prompt withdrawals is a given – because that's precisely the standard we hold for ourselves.See more
