Bought an auction vehicle. No license plates. I didn't receive the title until a month after I bought it. It took 6 emails and a half-dozen phone calls to get it. Tax office wouldn't transfer the title without a Power of Attorney letter and a Bill of Sale. I didn't receive either. After another 2 months and twice the number of phone calls and emails, I was told, "We told you this would take a while." I asked for their legal department and corporate contact information, but they wouldn't oblige. My emails were ignored. I finally contacted the corporate office of the seller of the vehicle. I got the paperwork I needed, two weeks later. 3 months had passed. I had to pay for a temporary plate which was $30. I had to pay late fees and interest of $130 for late transfer, even when I had proof that it was not my fault. Horrible customer service. Horrible experience.
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