Appalling experience at Turandot last week: tenor took ill and could not continue (it happens) ; but this was poorly handled by ROH: we were told after an hour wait that someone (in chinos ) would perform from the side of the stage - but was untrained and would not sing Nessun Dorma. People walked out to boos …; I sent a complaint e mail to ROH and received a poor cut and paste response and offer of a 50% refund. Not what I would expect of a global brand …what a shame that management of ROH don’t see the value in protecting their brand
Claim your business profile now and gain access to all features and respond to customer reviews.
