There should be a zero star option! DO NOT BUY INTO THIS BUNCH OF COWBOYS. YOU HAVE BEEN WARNED!! We've been RCI points owners for years, as time has went by it has become harder and harder to get anywhere. Clearly they have oversold the timeshares. I've only managed to get one booking in over 6 years. I travel at least twice a year. Since covid, we've been unable to book anywhere in Europe. They really should be taken to court on the Trades descriptions act, as what they are selling is Not Fit for Purpose and in reality, completely illegal. They cannot come up with the goods while we have to pay hundreds of pounds each year for maintenance and membership fees, yet no accommodation. Wish I'd never bought in and there's no way out without losing a massive initial investment. Avoid at all costs.. Add on... Happy to take our money though, even though we can't book anything. Charging us extra to keep our points, that we couldn't use in the 1st place. RCI are 100% responsible for the overselling. In your own words, over 3 million members but only 40,000 resorts. Those figures just don't work out if everyone wants to take a holiday once a year. It's more like a lottery than a holiday.. Sick to death of the gaslighting that comes from this company!! Do you not think I've tried calling you to book, yet nothing. I do not have the ability to book 18months in advance, due to my husband working off shore. Jeezo, I could be dead in 18 months. When I want a holiday, I want to book 3 months in advance, MAX! It used to work like that, no longer after covid. Only availability, anywhere in the world are the stupid, rip-off "all inclusives" that want £300-500 per day, per person. What's the point of having rci if I have to pay £600 per night. I wouldn't spend £600 a month on food and drink for myself and my husband, I'm defo not spending it on one night at a hotel..Absolute rip off, hopefully someone takes you to court soon! Kind regards A seriously disgruntled customer
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Like most great companies, it all started with an idea. In 1974, Jon and Christel DeHaan set out to add greater value to the timeshare experience when they pioneered the vacation exchange concept. The DeHaans developed a system that allowed owners to exchange time at their home resort for a stay at a different affiliated property—delivering a new level of flexibility and choice to timeshare owners and revolutionizing an industry in the process.
Today, RCI remains the leader in vacation exchange, offering the world’s largest vacation exchange network and providing unrivaled products and services to enhance the vacation ownership experience. It’s one of the many reasons why more resorts trust RCI to deliver vacation exchange services to its subscribing members than any other company across the globeSee more