I called the company to confirm I was ordering the correct part, specifically checking if the bracket, bearing, and bolts were included. I was assured they were, and I received the part number. When I asked whether to place the order through them or online, I was advised to order online for clarity on the total cost with shipping. After ordering with the provided part number, it took 15 days for delivery, and when it finally arrived, it was the incorrect item. The support team offered no assistance. By the time I account for return shipping and a 15% restocking fee, I will only receive about $6.00 back from my original $36.75 purchase, resulting in a loss of around $30.00.
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