I ordered a CD from a group in the US on December 20, 2025, which was supposed to be mailed by the 27th, but it wasn't. The artist and their family overlooked it. I had to follow up repeatedly, and I hope to get a refund. This is not a professional way to conduct business. If you can't engage with your fans, you shouldn't expect to profit from them. Now I lack trust in this system and am hesitant to purchase CDs this way again.
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