reabtec.com

Worst brand ever poor quality and a scam

My issues with reabtec started almost immediately after i placed my order, i bought the knee sleeves, elbow sleeves and ankle supports totalling £98 2 days later they were on a better offer for £93 so rightfully asked for the difference back or to place another order and send first order back as i hadn’t yet received them. I was told i was wrong and no mention of refund.I then had to wait 2 weeks for them to arrive and when they did i couldn’t believe the poor quality of the items, its just stuff they order in from china and don’t even bother changing the packaging they just stick labels over the original Chinese labels. I immediately went on temu to find the exact same ankle supports for 77p delivered. All the products are unbranded with no showing that reabtec have made them.I asked for a refund due to the quality and was urged to try the products out before sending them back, i then responded asking if i would be able to return them if they had been used,Well guess what i used them and the knee sleeves rolled down and the ankle supports ripped as i peeled the velcro apart(elbows sleeves are decent but not worth the money)Anyway i asked to return them and was told ‘as they’ve been used i can’t return them’ and i would be issued a partial refund, I’ve told them its not acceptable but now im being ignored. This company is borderline a scam with a decent social media presence. The items are poor quality and just imported from china and made out to look like they are made by reabtec. There are no patents or copyrights so better off buying directly from temu or ali express for maximum £10 Their team responds with very generic responses and deny that the products are unbranded or poor quality. Im sure we’ll get a response from eduardo denying any responsibility and trying to justify their actions but its just not acceptable.Also it states on the website 30 day trial but clearly not! AVOID

Date of experience: Nov 01, 2025