Five years ago, I enjoyed trouble-free deliveries and responsive customer service for high-end item exchanges, which took just 3 to 5 days. Now, however, reaching Amazon's customer service is difficult. I was informed that my package was stolen shortly after delivery. In ten days, two packages were taken. One was delivered late at night and stolen quickly, while another was taken just after delivery. I'm unsure if the issue lies with the carrier or Amazon, but I'm reconsidering my purchases.
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