Amazon typically performs well, but in my area of Quebec, they use a delivery service that often makes mistakes. Their deliveries are frequently delayed, and they tend to forget pickups, only arriving when you're not home. They also have a habit of hiding packages in odd places, like an old garbage box buried under a foot of snow. One of my packages was left there for four days without any sign of disturbance in the snow! If it weren't winter, it would have been sitting in water. There needs to be an improvement in the choice of contractors and a system for penalties to encourage better service.
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