I ordered a dress to Canada. I was then unable to pay duties as they totaled 50% of the dress charge. I had contacted RP about a return where I’d be rejecting the package. They said it was completely fine and I’d receive a portion of the refund when my dress was received at their factory in China. I then got a notification from FedEx that they rejected my package. After numerous follow ups over two weeks, they are now ghosting me. I am without over $300 AND the dress. This was my first time ordering from them and I can say the disappointing customer service is reason alone to never order again.
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Réalisation Par was founded by Alexandra Spencer and Teale Talbot. Our styles are available exclusively through our online stores with worldwide shipping, and from our flagship retail store in London.