I recently enrolled in an online training course meant to teach selling on social media. While I received the course materials, the promised additional services were missing. Despite reaching out to customer service several times, I only received minimal responses, and no further help came from them. A link to a help page led to a blank screen, rendering it useless. The promised support for website creation never appeared, and my requests for assistance with promotional videos went unanswered. Although the course included a refund offer, I couldn't find any details about it, and customer support never responded, leading me to believe there was never any intention to honor that promise. Overall, this experience has been disappointing, as the company makes many claims but fails to follow through. It’s best to be skeptical of their assertions.
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