Upon purchase, immediate withdrawl of my funds. It's been 9 days with no update to product. I asked for a refund as every attempt to speak with someone fell short. The answer is always "I will submit a ticket for some other dept to research, which will take 1-2 or 2-3 business days". I asked for a refund since I could not get any answers about product availability, shipment, or estimated arrival dates, " we will review this and get back to you..." I still have no information and no refund. This company is either an empty shell or extremely incompetent.
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