My partner ordered a pre-workout in July 2025, and it still hasn't been delivered. I ordered a set of elbow and wrist straps as an anniversary gift in late November, but I haven't received any updates. When I contacted the support team, I was assured it would arrive before Christmas, but that hasn't happened, and I still lack delivery information. After trying to reach out on social media, my message was ignored. This situation is very disappointing and makes me wonder if the service would be different with more visibility.
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