Considering they’ve had issues with their couriers and I believe moved from a house to a warehouse, and I’m sure the shear amount of orders was completely unexpected, what with all the actual website orders and TikTok shop orders, I feel it had been dealt with better than some of companies, I used to work in logistics so I know how tricky and frustrating people can be, I’ve had a very good experience with the customer service side of things, via Instagram and email, and the actual products are top quality.
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