My partner ordered a pre-workout in July 2025, and it still hasn’t arrived. I also ordered a set of elbow and wrist straps as an anniversary gift in late November, but I haven’t received any updates. When I reached out, I was promised it would 'definitely arrive before Christmas,' yet that hasn’t happened, and I'm still waiting for delivery information. I attempted to message on social media for clarification but was ignored. This has been very disappointing and raises questions about whether the service would improve with more visibility.
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