They really deserve zero stars. They used to be quicker with processing buyout items you sell to them. However, their “policy” has changed recently, and for the worst. The slimiest part about it, is they were not at all upfront about the “new extended time” when I accepted their offer and agreed to sell my items to them. They have that info on their website but not where you would see it before you agree to sell to them. You have to look up processing time to find their new policy. You wouldn’t think to automatically check this, when you’ve sold to them before without issue. So I had no clue things had changed so badly, until I inquired why I had not received my payment. It seems like they are having serious cash flow issues and are delaying payment for items you sell to them. They operate like they are “ robbing Peter to pay Paul” so to speak and all under the guise of a “policy change for better quality”…….All lies in my opinion. Plus, if you ask for your item back because they are taking way too long to pay you, they say they cannot send it back to you because you are past some make believe time frame……. Again more lies. I wouldn’t sell anything more them at this point, because I don’t think they have the money to pay for it. Better companies are Fashionphile, Bag Borrow or Steal, The Real Real, and The Vestaire Collection. At the rate Rebag is going, they’ll be getting sued/filing for bankruptcy and/or going out of business before long. And they well deserve all of what’s coming for them.
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