Our WordPress site went down this morning, and I no longer had "the guy" that we were using to support the site. After a quick chat with Rebel.com, Audrey showed me how to add another user so my "next guy" could access the WordPress site without access to the rest of my Domain Hosting. Great. Since we were handling our own support for our sites, I wasn't sure if Rebel.com could help, but I thought I'd throw it out there. A quick security verification to confirm I was who I said I was (I appreciate that), a two- to three-minute wait, and then Audrey came back to tell us our site was back up and running!She just "had to increase our PHP performance settings," and there you go. I have no idea what that means, but her magic worked!!Saved our day. Great tech support!!
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