*edit .. I am well pleased with Heather's 6/4/2025 reply back confirming Rebounder is taking care of ALL their customers.I do love my Rebounder!! [*changing to 5 star review*]I purchased the MaximusPro Rebounder 5/25/2025 directly from USA website, due to referral by UK friends & received delivery immediately as promised.I love my Rebounder & I have immediately begun on my own, at the moment, getting used to finding my bounce stability.I am now in hopes nothing bad, or unnecessary, happens to quality construction of my Rebounder, as I just now, for the 1st time, have sadly read a few bad experiences of their Rebounder.I reviewed TrustPilot a few times prior to purchase, as well as after purchase, as I couldn't create a new account & became concerned, as noone had yet responded, to my query for new account assistance/explanation. [A couple days later I received reply stating, that new account creation now, is only for their fitness trainers]What I find now odd & again a bit concerning, is I had not seen any bad reviews, even though site states no company can pay, to have bad reviews removed.Yet, TBT .. I honestly read all 5 star reviews & I continued to return for a few days looking for other reviews less than 5 stars, to oddly find nothing under 5 stars until today, when starting my own review. New recent & past reviews, that were prior to my purchase date, have now oddly been re-displayed, that are from 1 - 4 star reviews. Why?Thus, now finding a specific recent 2 star review is quite concerning, which makes me a bit leary, as to a legit reason, why every comment under 5 stars were literally hidden/withheld.I appreciate honest reviews from others & I was actually shocked to find no reviews under 5 star existed, which is why I decided to proceed with my own purchase.TBH .. seriously not cool, as that messes now with my trust, as well as others.I pasted part of the specific review below from May 2025:"This is now my 3rd replacement mat. I've also had to replace a spring. I'm not heavy - 70kg" [<< my thought's .. which is only approx. 154 lbs. Yet, the weight restriction supported for MaxPro Rebounder, is double that weight amount.]Which is odd, as the Max Pro 'appears', to be of superb strong construction, to me as well.No clue when he 1st purchased his Rebounder.However, obviously his purchase has not been that long ago, to feel the need to reach out to TrustPilot, to give his headsup quality query review.He definitely has the right to be unhappy & frustrated, after having to pay 3 times for a mat replacement, which he honestly further states he feels the company, should have the absolute ability to make quality material, to not cause their customer's continued additional costs, which he now feels is to only benefit the company with added extra revenue.I do feel bad for him, as noone had/has replied back, to address his concerns.Yet, they have openly replied back to everyone else.I hope there is a good resolution, to help him further enjoy his Rebounder & his company experience.TBH .. I love my Rebounder & I, too, hope this does not become my own unfortunate experience.
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Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD.
Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!See more
