The experience has been unacceptable. I’ve had more downtime with your service than with any other provider. You need more capable engineers or a different infrastructure altogether. My business shouldn’t suffer because of your recurring failures. These outages disrupt our operations, frustrate our customers, and cost us time and money. The least you could do is notify us when you’re experiencing issues instead of leaving us to troubleshoot blindly. Your pricing certainly isn’t low, yet downtime is frequent and reliability is inconsistent.
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