rebrandly.com

4.6
4.6 Based on 127 reviews

Rebrandly helps teams boost campaign performance with branded links that get 39% more clicks than generic URLs. Edit destinations after sending, add UTM parameters automatically, and route traffic based on device or location. Track campaign success across...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

127 Reviews

5 Star
85%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Teo Dumi
Had no problems until recently when due to a bug we couldn't use an addon domain we purchased. Their

Had no problems until recently when due to a bug we couldn't use an addon domain we purchased. Their first answer to the ticket was 3 days later and utterly useless. I then reiterared the problem and proposed a solution that would fix our problem instantly until they manage to fix the bug. They just ignored it. One week later, we still can't use what we paid for. I'm sorry this happened, otherwise this would have been a 5 star review.

3
Date of experience: Feb 25, 2026
Thomas
There's no option to delete my account…

There's no option to delete my account with them. They make in very hard to contact them via support. There's no public email address to make GDPR requests.

1
Date of experience: Feb 23, 2026
Teo Dumi
Great platform overall, horrific support

Had no problems until recently when due to a bug we couldn't use an addon domain we purchased. Their first answer to the ticket was 3 days later and utterly useless. I then reiterared the problem and proposed a solution that would fix our problem instantly until they manage to fix the bug. They just ignored it. One week later, we still can't use what we paid for. I'm sorry this happened, otherwise this would have been a 5 star review.

3
Date of experience: Feb 17, 2026
Will
They don't block URLs of abusers anymore

I’ve been getting spammed by Asian scammers for almost a year now, and for some reason they stubbornly keep sending me links to this service. I carefully forward complaints to support. Recently, I’ve noticed that they refuse to block these links, even though I provide all the evidence of violations.Because of this, I cannot recommend this service for any legitimate business. I believe that nowadays, when there is so much fraud on the internet, humanity should stop using shortened links. From a security standpoint, we should see the final website, not some obscure short link.I have set up a filter that deletes all emails containing shortened links. Security comes first. And link-shortening services should be left in the past as a tool for scammers hiding the real host.

1
Date of experience: Dec 30, 2025
Shoaib Bader
They have got some amazing people

I had an issue with my account and the first person I contacted was Kristi, who unfortunately came across as quite rude. Even so, I kept trying to get help and eventually connected with Brandy. She was extremely kind, understanding, and genuinely took the time to listen to my situation. She reassured me that she understood the issue and said she would forward it to someone who could properly take care of it.When I followed up later, I was helped by Iris, who honestly felt like an angel. She fixed my account and resolved everything without any hassle. Brandy and Iris truly made my day. Their professionalism, empathy, and willingness to help really stood out. People like them deserve a lot of appreciation.

5
Date of experience: Dec 03, 2025
Kate
I love using rebrandly!

As a freelancer, I use rebrandly for so many things! Myself and other people. I love the convenience it gives and the tracking. I created a link to my newsletter sign up several years ago and it's neat to see how many times it's been clicked on over the years! And I love that I can use it for free right now. Eventually, I'll need to upgrade, but right now, it's nice not have to pay for it.

5
Date of experience: Dec 02, 2025
dimo.stori
A reliable and essential tool for our non-profit

We are a non-profit organization and we have been using Rebrandly for over a year, finding it extremely useful. We use it as a URL shortener for social media posts and messages, and as a QR code generator for printed leaflets and presentations. It is very convenient for directing people to our website, to survey forms, or to donation campaigns. Having personalized URLs is essential for us, and the free plan includes all the basic features we need. The platform is easy to use, fast, and reliable.

5
Date of experience: Dec 01, 2025
Awful

The experience has been unacceptable. I’ve had more downtime with your service than with any other provider. You need more capable engineers or a different infrastructure altogether. My business shouldn’t suffer because of your recurring failures. These outages disrupt our operations, frustrate our customers, and cost us time and money. The least you could do is notify us when you’re experiencing issues instead of leaving us to troubleshoot blindly. Your pricing certainly isn’t low, yet downtime is frequent and reliability is inconsistent.

1
Date of experience: Nov 18, 2025
Paul Kelley
Rebrandly's interface makes branded links super-simple!

Rebrandly's interface makes creating and maintaining branded links effortless. It's so easy to find and create just the right domain name that we are able to offer ALL our clients branded URLs for every one of their digital publishing projects.

5
Date of experience: Nov 07, 2025
Hearing Loss Association of Am
Perfect for Printed Materials and Clear Communication

As a nonprofit, we rely on Rebrandly to create short, purposeful links that are especially helpful in printed materials—reducing errors and improving clarity. The ability to customize the link appendage makes it easy to communicate intent. Highly recommended for anyone needing a reliable, user-friendly link management tool.

5
Date of experience: Nov 07, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Rebrandly helps teams boost campaign performance with branded links that get 39% more clicks than generic URLs. Edit destinations after sending, add UTM parameters automatically, and route traffic based on device or location. Track campaign success across email, social, SMS, and paid channels with unified analytics. With 99.99% uptime and enterprise-grade security, Rebrandly is trusted by over 1.5 million customers worldwide. Professional branded URLs build trust, prevent lost conversions from spammy-looking links, and demonstrate measurable campaign impact.
    See more

  • email support@rebrandly.com
  • language https://www.rebrandly.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More