I had a good experience as a customer, but trying to sell something I realized they're a massive scam. Don't waste your time trying to sell your device!I tried to sell a 4 year old Macbook Pro- Apple trade-in value would have been around 450€ (it's used but in great condition). After going through the dialogue online, rebuy offered 500€. That sounded good to me, so I followed the instructions, packed the device in a huge unbreakable styrofoam box, and sent it over to Rebuy.I didn't hear anything for about 3 weeks, but that's to be expected and nothing seemed wrong about this.But then I got my valuation, and due to an "irreparable damaged screen" they offered me 50€ instead of the original 500€. A little negotiation... fine. But 10% of the original price? What a joke.So I asked them to send the device back, which they did. And it arrived back in the same prestigious condition it was at. A perfectly working screen. Not a single scratch.So my guess is that they have an algorithm in place that low-balls you on devices that are harder for them to sell, and banks on the fact that you already invested time (sunk cost) in shipping your device there... and just click "whatever, just give me the money".Well, don't. For a company that's trying to position itself as sustainable partner, that's outright hypocritical and scammy, and it looks like I'm not the only one.edit/ Just saw the reply from Rebuy below.I got my device back as I sent it over and was able to sell it for 450€ in a Mac resell shop in my neighborhood. Nothing about a "broken display".
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Verkoop je oude elektronica! ✓Vaste verkoopprijs ✓Gratis verzending ✓Snelle verwerking. Telefoons, tablets, consoles en camera's, reBuy koopt het in!
