I purchased a hair straightening ion comb for $39usd, it was delivered in a reasonable time however when I went to use it, it didn’t work. I emailed their support team who requested a video of it not working so I did, they apologised and offered a refund of $2usd I said no I would like the whole amount refunded and they then offered $4usd. Very bad customer service! Now having to make a claim through PayPal to get my money back!
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